Items purchased at normandshop.com will be transported by courier.

Delivery times will be a general maximum of 7 working days. These times may vary depending on the specific circumstances of each order, such as the availability of the chosen product or the shipping area. Also, in exceptional circumstances this period could be altered by extraordinary incidents in the carrier or by difficulties in the delivery of the goods. In these cases, the delivery time can be up to 30 working days.

In order to avoid delivery incidents (erroneous addresses, inability to find someone at home, etc.), it is essential to fill in the corresponding form correctly and it is obligatory to fill in the box relating to the contact telephone numbers.

The liability of normandshop.com is limited in cases of force majeure (strikes, adverse weather phenomena that prevent normal traffic by land, sea or air, ...). In these cases, orders will be delivered as soon as possible, and the above deadlines will not apply.

Delivery times depend on the processing time of the order and shipment, and may vary depending on the distribution network provided by transport agencies in each region. At the time of delivery the Customer must not make any payment unless you have chosen as a means of payment the cash on delivery, in which case you must pay the amount of the order, transport and the surcharge for this service at the time of receipt.

Shipping times for an order vary for each sale, but under normal conditions, the minimum delivery time of an order placed through normandshop.com before 14:00 hours will be 1 day and the maximum of 7 days, depending on the type or class of product and the place of delivery.

Normandshop.com offers the possibility of registering as on the web, recording your identification and shipping data to streamline the process in subsequent purchases by simply selecting one of several shipping addresses that can store, modify, delete or introduce new.

Normandshop.com assumes no responsibility for the consequences of possible delays in shipping.

Our carriers try to deliver up to 2 times to the address provided by the customer, in working hours from 9 to 18 hours. It is the responsibility of the customer to be present at the delivery address provided to normandshop.com.

If the addressee is not located in the place indicated in the order, the transport agency leaves a warning note with a telephone so that it can specify the exact date, time and place of the second delivery attempt and, failing this, this will be done on the next working day. If after this delivery is not achieved, the carrier will return the package to origin, and normandshop.com will refund the amount of the order, deducting the costs associated with the return.

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